ABOUT THE GUEST
By flying above the clouds, Jacqueline Cochran also broke through the glass ceiling. During WWII, she brought women’s aviation to the forefront of the war effort. She taught women to be as good if not better at flying than the men — redefining aviation education at the time.
In aviation, understanding your product can make the difference between life and death. Though the stakes aren’t as high for a lot of us, customer education is a crucial part of CX. Ben Kovalis, Co-founder and CMO of Art AI has become a pro and fierce advocate for customer education.
Experience: Educating your customers
Inspiration: Jacqueline Cochran and the WASP
Modern Day Execution: Ben Kovalis, Co-founder and CMO, Art AI
Thanks to our friends
This podcast is presented by Oracle CX.
Hear more executive perspectives on CX transformation at Oracle.com/cx/perspectives