ABOUT THE GUEST
With the invention of the phone came drama, controversy, and innovation. A phone call went from a trusted source of communication to spam calls that never end. Today, we’re going to learn about how it all started back in the day with Alexander Graham Bell. Call your friends and tell them you’ll be late, because you won’t want to miss this one.
In this episode of Often Imitated, Erik Nierenberg talks about the world of email, and how trust plays a key role between a purchase and an unsubscribe.
Experience: Trust is earned
Inspiration: The invention of the telephone
Modern Day Execution: Erik Nierenberg, CEO, Litmus
Thanks to our friends
This podcast is presented by Oracle CX.
Hear more executive perspectives on CX transformation at Oracle.com/cx/perspectives