ABOUT THE GUEST
Harry Houdini has terrified and excited people for over 100 years. From escaping a water torture cell to being buried alive, he did it all. Though his shows changed over the years, one thing stayed the same: his audiences were entranced.
But where can we find that magic today? Las Vegas, of course! We wanted to find out how eating a great steak dinner can be just as enthralling as watching Houdini escape a straightjacket. So we asked our friend Derek Tadashi Morishita of Sahara Las Vegas to tell us how focusing on the little things can make for a magical customer experience.
Experience: Focusing on the little things
Inspiration: Harry Houdini
Modern Day Execution: Derek Tadashi Morishita, Director of Restaurants, Sahara Las Vegas
Thanks to our friends
This podcast is presented by Oracle CX.
Hear more executive perspectives on CX transformation at Oracle.com/cx/perspectives