ABOUT THE GUEST
When it comes to thrilling CX, few can compete with what was once the ultimate viewing experience: the battle between gladiators in the Roman Colosseum. Between the towering walls, packed stadiums, exotic animals, and fearsome warriors, it wouldn’t be the worst way to spend a day (unless you happened to be in the show).
With that level of entertainment still striking awe nearly 2,000 years later, we had to dive deep into what it takes to create a lasting CX impression. Luckily, Chris Hsu, Co-founder, and CEO of Zibo, knows what it takes to make your customers obsessed with your product. Let’s figure out how to make your CX the champion of your company (hopefully with a little less drama than the Romans).
Experience: Building for the needs that your customers don’t even know they have
Inspiration: The Roman Colosseum
Modern Day Execution: Chris Hsu, Co-founder, and CEO of Zibo
Thanks to our friends
This podcast is presented by Oracle CX.
Hear more executive perspectives on CX transformation at Oracle.com/cx/perspectives