ABOUT THE GUEST
From Shakespeare to Edison, the Golden Age of Hollywood to the streaming wars, the world of entertainment has been closely linked to vertical integration. What can cx leaders do to emulate Shakespeare’s success? Let’s find out.
In this episode of Often Imitated, we hear from Eren Bali about how vertical integration is helping him and his team at Carbon Health disrupt the healthcare industry.
Experience: Apply vertical integration for end-to-end control of a great customer experience
Inspiration: The entertainment Industry
Modern Day Execution: Eren Bali, Co-founder, and CEO of Carbon Health
Thanks to our friends
This podcast is presented by Oracle CX.
Hear more executive perspectives on CX transformation at Oracle.com/cx/perspectives